Privacy Policy

Last Updated: December 27, 2025

1. Introduction

Welcome to CalorieSnap, operated by relativ ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). By using the App, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use the App:

• Personal Data: Name, email address, age, gender, height, weight, and activity level. This is strictly required to calculate your BMR, TDEE, and nutritional goals.
• Health & Fitness Data: Calorie intake, macronutrient goals (protein, carbs, fats), food logs, water intake, and weight history.
• Media & User Content: Photos of food you upload or capture via the camera for food recognition analysis.
• Device Information: Device ID, model, operating system version, unique device identifiers, and IP address.
• Usage Data: Information about how you use the App, such as features used, time spent, and crash logs.

3. How We Use Your Information

• Service Provision: To provide, operate, and maintain the App.
• Personalization: To calculate personalized health metrics and tailor the user experience.
• AI Improvement: To analyze food images to improve the accuracy of our food recognition algorithms.
• Communication: To send you administrative information, such as updates, security alerts, and support messages.
• Analytics: To monitor and analyze trends, usage, and activities in connection with the App.
• Legal Compliance: To comply with applicable legal obligations and protect our legal rights.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the App and improve your experience. When you access the App, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the App.

5. Data Storage and International Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to cloud servers (e.g., Google Firebase, AWS) which may be located in the United States or other regions, and process it there.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Third-Party Services

We may share data with trusted third-party service providers for:

• Payment Processing: (e.g., Apple Store, Google Play). We do not store your credit card details.
• Analytics: (e.g., Google Firebase, Crashlytics) to understand app usage and stability.
• AI Processing: To analyze food images via cloud-based APIs.
• Advertising: We may work with third-party ad networks to serve advertisements.

8. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You can delete your account and all associated data directly within the App settings. If you are unable to perform these actions yourself, please contact us to assist you.

10. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us